Information regarding philosophy, basic policy, and disclosure of records

• Information regarding disclosure of records

Philosophy and action policy of home care business

Philosophy

We provide care that allows people with illnesses or disabilities to live with peace of mind while wishing to recuperate at home.

Activity policy

• Respect the values ​​and rights of users
• Provide services that meet the needs and individuality of users and caregivers
• Contribute to the development of home care by collaborating with local medical, nursing care, and welfare offices and related organizations.
• We will strive to create a workplace where employees can work lively.
• Develop human resources who can provide the best care as professionals

Philosophy and action policy of home care support office

Philosophy

For users who have been certified as needing long-term care and wish to be recuperated at home, we support them so that they can continue to live in their own way in a familiar area.

Activity policy

• We will protect the dignity of users and practice care management from the user's point of view.
• Grasping the needs of users and cooperating with multi-professionals to realize the life that the person desires.
• We strive to prevent deterioration of physical and mental conditions, and support so that you can live your daily life with peace of mind.
• We will build a regional network and contribute to the regional comprehensive care system.
• We will strive to create a workplace where employees can learn from each other and have good teamwork.

Home-Visit Nursing Station Philosophy and Activity Policy

Philosophy

We provide appropriate nursing care and rehabilitation to people with illnesses and disabilities who wish to receive home care, and support them so that they can live their lives with peace of mind.

Activity policy

• Respect the values ​​of users and caregivers
• Provide personalized nursing and rehabilitation
• We support users and caregivers in close collaboration with multidisciplinary professionals, including local primary care physicians.
• We strive to create a workplace where employees can work lively and learn from each other.
• Cultivate human resources aiming to become professionals in home-visit nursing and home-visit rehabilitation

Information regarding disclosure of records

In our home care business, we have formulated guidelines for the disclosure of records, etc. based on the "Guidelines for the Appropriate Handling of Personal Information by Medical and Nursing Care Businesses" (established December 24, 2004, revised April 21, 2006 and September 17, 2010) and the "Guidelines for the Provision of Medical Information (1st Edition: effective January 1, 2000, 2nd Edition: effective January 1, 2003)" and disclose records accordingly.

1. Records subject to disclosure

1. (1) Records relating to users who have received services under this program will be collected for up to five years from the date of completion of the service.
2. (2) Records, etc. at visiting nursing stations refer to the following:
   Visiting nursing records, visiting nursing instructions, visiting nursing plans, visiting nursing reports, information provided to municipalities, etc.
3. (3) Records kept at home care support facilities include the following: home care support registers for each user, home service plans, records of assessment results, records of service provider meetings, etc., and records of monitoring results.

2.Persons subject to disclosure requests

1. (1) In principle, the application (signing on the application form) must be made by the user himself/herself. In addition, if the user has passed away, only the legal heir or a person equivalent thereto may apply.
2. (2) If you are a minor or if it is difficult to apply in person due to circumstances, please contact the relevant department.

3.How to apply

1. (1) The person requesting disclosure must apply using the "Application Form for Disclosure of Records, etc." (prescribed by the organization), so please contact the relevant department to request the application form. When you contact us, we will also explain the necessary documents to attach, such as identity verification documents.
2. (2) The person in charge will contact you when the issuance is ready.
3. (3) Fees must be paid at the time of issuance.

4.When it is determined not to disclose the information

Records, etc. will not be disclosed in the following cases:

1. (1) When the provision of the information or disclosure of records, etc. in question is likely to harm the interests of a third party.
   - If providing information to the requester would likely make family members, service providers, or other third parties subject to attacks by the user.
2. (2) When the provision of information or disclosure of records, etc. is likely to seriously harm the physical or mental condition of the user.
   - Patients with malignant tumors, mental illnesses, hereditary diseases, etc., who are deemed to have a psychological impact on the user and a negative impact on the effectiveness of treatment, even if the user is given a full explanation of the symptoms and treatment details.
3. (3) In addition to the preceding two paragraphs, when there are reasonable grounds that make it inappropriate to provide information or disclose records, etc.

5. Price (tax included)

1. (1)Disclosure fee: 3,300 yen (per application)
2. (2) Record copy: 33 yen/sheet (single-sided)
3. (3) The cost of the administrator's supplementary explanation is 7,700 yen per session (approximately 1 hour).

If you have any questions regarding the disclosure of records, etc., please contact the respective business office.
Person in charge: Each business manager/Business Management Division